Address: 1515 FEED MILL RD, KENLY, NC 27542-8143, United States
Telephone: +1 (845) 518-6953
Email address: assist@melloworiva.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
This Privacy Policy applies to the personal information processing activities of Melloworiva (hereinafter referred to as “we”, “us”, or “our”) in connection with our online store.This document explains how we collect, use, store, and protect your information, as well as the rights available to you.
1. Scope of Application
This Privacy Policy applies to personal information collected when you access, browse, or make purchases through our online store, including but not limited to:
Account registration details
Order and payment information
Contact information
Customer service communications
Device and browsing data
This policy applies exclusively to our online store operations.
2. Information Collection Technologies – Cookies
When you visit our website, certain information may be collected automatically through technical means, including:
Cookies
Browser logs
Device identifiers
IP address and access timestamps
Use of Cookies
Cookies are small text files stored on your device to:
Recognize returning users
Maintain shopping cart functionality
Store user preferences
Improve website performance
Analyze website traffic and usage patterns
Cookies are used only after you have been informed and have provided consent where required. You may manage or disable Cookies through your browser settings. Disabling Cookies may limit certain website functionalities.
3. Purpose of Information Use and Sharing
We process personal information only where necessary and proportionate for the following purposes:
Processing orders and delivering purchased services
Providing customer support
Sending order confirmations and service communications
Improving website functionality and user experience
Preventing fraudulent or unlawful activity
Information Sharing
We do not sell personal information.
Information may be shared only when necessary for:
Order fulfillment and service execution
Compliance with tax, accounting, or regulatory obligations
Fraud prevention and transaction security
All sharing is limited to what is strictly necessary and subject to appropriate safeguards.
4. Data Storage and Cookies Management
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable record-keeping obligations.
We implement appropriate technical and organizational safeguards to protect data against:
Unauthorized access
Disclosure
Alteration
Loss or destruction
Cookies Storage
Cookies are stored only after user awareness and authorization where required.
You may withdraw consent for Cookies at any time via browser settings.
Withdrawal of consent may affect certain website features.
5. Your Rights
Under applicable data protection principles, you have the following rights:
Right of Access – To request confirmation of whether we process your personal data and obtain a copy.
Right to Rectification – To request correction of inaccurate or incomplete information.
Right to Erasure – To request deletion of personal data where legally applicable.
Right to Restrict Processing – To request limitation of processing under certain conditions.
Right to Data Portability – To receive your data in a structured, commonly used format.
Right to Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact us using the details below.
6. Legal Basis for Data Processing (Under the GDPR Policy)
We process personal data on the following legal bases:
To process orders, deliver products, and provide purchased services.
For newsletter subscriptions and marketing communications. Consent may be withdrawn at any time.
For tax, accounting, and regulatory purposes.
To improve user experience, enhance website functionality, and prevent fraud.When relying on legitimate interests, we conduct balancing assessments to ensure that your fundamental rights are not overridden.
7. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Address: 1515 FEED MILL RD, KENLY, NC 27542-8143, United States
Telephone: +1 (845) 518-6953
Email address: assist@melloworiva.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
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